{"id":10,"date":"2025-11-08T02:47:10","date_gmt":"2025-11-08T02:47:10","guid":{"rendered":"https:\/\/www.store.lmrce.com\/knights\/?page_id=10"},"modified":"2025-11-08T03:10:52","modified_gmt":"2025-11-08T03:10:52","slug":"returns_exchanges","status":"publish","type":"page","link":"https:\/\/www.store.lmrce.com\/thecolony\/returns_exchanges\/","title":{"rendered":"Returns &amp; Exchanges"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; theme_builder_area=&#8221;post_content&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_post_title _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;][\/et_pb_post_title][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>We want you to love your purchase! If for any reason you are not completely satisfied, please review our return policy below.<\/p>\n<p><strong>Customized Items<\/strong><\/p>\n<p>Please note that we <strong>do not accept returns or exchanges on customized items<\/strong>, including any product personalized with a name, number, or other custom detail. All sales of customized products are final.<\/p>\n<p><strong>Non-Customized Items<\/strong><\/p>\n<p>If you purchased a non-customized item, you may return it for a refund or exchange under the following conditions:<\/p>\n<ul>\n<li><strong>Return period:<\/strong> Returns must be initiated within <strong>10 days<\/strong> of delivery.<\/li>\n<li><strong>Condition:<\/strong> Items must be <strong>unused, unwashed, and in their original packaging<\/strong> with tags attached.<\/li>\n<li><strong>Proof of purchase:<\/strong> A valid order number or receipt is required.<\/li>\n<li><strong>Exclusions:<\/strong> Items marked as \u201cFinal Sale\u201d or \u201cClearance\u201d cannot be returned or exchanged.<\/li>\n<\/ul>\n<p><strong>How to Return an Item<\/strong><\/p>\n<ol>\n<li>Contact our customer service team at <strong>info@lmrce.com<\/strong> with your order number and reason for return.<\/li>\n<li>We will provide return instructions. <strong>Please note that we do not provide return shipping labels.<\/strong><\/li>\n<li>Customers are responsible for all return shipping costs. We recommend using a trackable shipping method, as we are not responsible for returns lost in transit.<\/li>\n<li>Once your return is received and inspected, we will process your refund or exchange within <strong>5\u201310 business days<\/strong>.<\/li>\n<\/ol>\n<p><strong>Refunds<\/strong><\/p>\n<p>Refunds will be issued to your original payment method. Shipping costs are <strong>non-refundable<\/strong>, unless the return is due to our error (e.g., wrong or defective item).<\/p>\n<p><strong>Damaged or Incorrect Items<\/strong><\/p>\n<p>If your item arrives damaged or incorrect, please contact us within <strong>7 days<\/strong> of delivery so we can resolve the issue quickly.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We want you to love your purchase! If for any reason you are not completely satisfied, please review our return policy below. Customized Items Please note that we do not accept returns or exchanges on customized items, including any product personalized with a name, number, or other custom detail. All sales of customized products are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:paragraph -->\n<p>We want you to love your purchase! If for any reason you are not completely satisfied, please review our return policy below.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3 class=\"wp-block-heading\"><strong>Customized Items<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Please note that we <strong>do not accept returns or exchanges on customized items<\/strong>, including any product personalized with a name, number, or other custom detail. All sales of customized products are final.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3 class=\"wp-block-heading\"><strong>Non-Customized Items<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you purchased a non-customized item, you may return it for a refund or exchange under the following conditions:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li><strong>Return period:<\/strong> Returns must be initiated within <strong>10 days<\/strong> of delivery.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li><strong>Condition:<\/strong> Items must be <strong>unused, unwashed, and in their original packaging<\/strong> with tags attached.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li><strong>Proof of purchase:<\/strong> A valid order number or receipt is required.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li><strong>Exclusions:<\/strong> Items marked as \u201cFinal Sale\u201d or \u201cClearance\u201d cannot be returned or exchanged.<\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3 class=\"wp-block-heading\"><strong>How to Return an Item<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:list {\"ordered\":true} -->\n<ol class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Contact our customer service team at <strong>info@lmrce.com<\/strong> with your order number and reason for return.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>We will provide return instructions. <strong>Please note that we do not provide return shipping labels.<\/strong><\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Customers are responsible for all return shipping costs. We recommend using a trackable shipping method, as we are not responsible for returns lost in transit.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Once your return is received and inspected, we will process your refund or exchange within <strong>5\u201310 business days<\/strong>.<\/li>\n<!-- \/wp:list-item --><\/ol>\n<!-- \/wp:list -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3 class=\"wp-block-heading\"><strong>Refunds<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Refunds will be issued to your original payment method. Shipping costs are <strong>non-refundable<\/strong>, unless the return is due to our error (e.g., wrong or defective item).<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3 class=\"wp-block-heading\"><strong>Damaged or Incorrect Items<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If your item arrives damaged or incorrect, please contact us within <strong>7 days<\/strong> of delivery so we can resolve the issue quickly.<\/p>\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.store.lmrce.com\/thecolony\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.store.lmrce.com\/thecolony\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.store.lmrce.com\/thecolony\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.store.lmrce.com\/thecolony\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.store.lmrce.com\/thecolony\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":9,"href":"https:\/\/www.store.lmrce.com\/thecolony\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":1757,"href":"https:\/\/www.store.lmrce.com\/thecolony\/wp-json\/wp\/v2\/pages\/10\/revisions\/1757"}],"wp:attachment":[{"href":"https:\/\/www.store.lmrce.com\/thecolony\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}